HokiBet Official Documents

HokiBet Terms & Conditions – Malaysia Platform Usage Guide

Please read these terms and conditions carefully. By using the hokibet, you agree to comply with all rules set out herein.

Effective Date: 1 January 2026  |  Last Updated: 1 July 2026  |  Version 3.2  |  Language: Bahasa Malaysia (ms-MY)

Welcome to HokiBet — Malaysia's preferred online sports betting and casino platform. This Terms & Conditions document constitutes a legally binding agreement between you ("User" or "Member") and HokiBet ("Company", "us" or "our platform").

By registering, logging in, or using any part of the hokibet — including the website, mobile app, or any services provided — you hereby confirm that you have read, understood, and agree to be bound by all terms and conditions contained in this document.

If you do not agree with any part of these terms, please discontinue your use of the hokibet immediately and contact our support team to close your account.

1

Acceptance of Terms of Use

These Terms & Conditions govern the entire relationship between hokibet with every user who accesses or uses our platform. These Terms form a legally binding contract between both parties and are governed by applicable laws.

Continued use of the platform hokibet following any amendment to these Terms & Conditions will be considered acceptance of those changes. It is your responsibility to review this document periodically to ensure you remain informed of the latest version.

Important Note

These Terms apply to all hokibet products, including Sports Betting (football, badminton, e-sports, and more), live casino, blackjack, poker, table games, and any other products that may be added in the future.

2

Member Eligibility

To register and use the hokibet, you must meet all of the following eligibility requirements without exception:

  • At least 21 years old on the date of registration.
  • Is an individual with the legal capacity and authority to enter into a binding agreement.
  • Are not on any list of individuals prohibited from using gambling services by any relevant authority.
  • Do not register on behalf of a third party or as a proxy for another person.
  • Register one account only — users found to have more than one active account will face action including the closure of all accounts and freezing of funds.
Strictly Prohibited

hokibet maintains a zero-tolerance policy towards underage gambling. Should there be any evidence that a user is under 21 years of age, the account will be closed immediately and all funds forfeited without refund.

3

Registration & Account Management

When registering an account at hokibet, you are required to provide information that is truthful, accurate, current and complete. Providing false or inaccurate information may result in your account being suspended or closed without prior notice.

3.1 Account Security Responsibilities

You are solely responsible for keeping your account username and password confidential hokibet yours. All activity conducted through your account — whether with your knowledge or not — is your sole responsibility.

  • Do not share your login credentials with anyone, including family members.
  • Enable two-factor authentication (2FA) for added security.
  • Report immediately to hokibet if you suspect that your account has been accessed without authorisation.
  • Always log out of your account when using a shared device.

3.2 Identity Verification (KYC)

HokiBet reserves the right to request identity verification (Know Your Customer / KYC) at any time. Documents that may be requested include a copy of your Malaysian identity card (MyKad), a recent utility bill or bank statement. Failure to submit the requested documents within the given timeframe may result in the temporary suspension of deposit and withdrawal privileges.

4

Deposits, Withdrawals & Payment Methods

HokiBet supports a variety of local Malaysian payment methods to make your deposits and withdrawals as convenient as possible. All transactions are conducted in Malaysian Ringgit (RM) only.

Payment Methods Minimum Limit Maximum Limit Processing Time Status
Touch 'n Go eWallet RM20 RM5,000 / day < 1 minute Active
DuitNow RM20 RM10,000 / day < 1 minute Active
GrabPay RM20 RM5,000 / day < 1 minute Active
Boost RM20 RM3,000 / day < 1 minute Active
ShopeePay RM20 RM3,000 / day < 1 minute Active
FPX – Maybank2u RM50 RM30,000 / day 1–5 minutes Active
FPX – CIMB Clicks RM50 RM30,000 / day 1–5 minutes Active

4.1 Withdrawal Policy

  • Withdrawal requests are processed within 30 minutes to 24 hours, depending on the chosen method and your account's KYC verification status.
  • The minimum withdrawal amount is RM50 per transaction.
  • The withdrawal method must match the deposit method used (for anti-money laundering purposes).
  • HokiBet reserves the right to suspend withdrawals until identity verification is completed if there are signs of suspicious activity.
Notice

Any attempt to withdraw without meeting the applicable bonus rollover requirements will result in the forfeiture of that bonus. Please ensure you fully understand the rollover conditions before submitting a withdrawal request.

5

Bonuses, Promotions & VIP Programme

All bonuses and promotions offered by hokibet is subject to the specific terms set out for each offer. The general conditions applicable to all bonuses are as follows:

5.1 Rollover Requirements

  • Every deposit bonus carries a rollover requirement clearly stated in its respective bonus terms, typically between 5x and 20x the bonus amount.
  • The rollover must be completed within the stipulated period (typically 7 to 30 days) from the date the bonus is credited.
  • Only bets placed at qualifying odds (typically 1.50 and above for sports, and specified values for casino) count towards the rollover.
  • Voided bets, drawn matches, or bets settled as equal splits do not count towards rollover requirements.

5.2 Bonus Limits

  • Each member is entitled to one welcome bonus only upon first registration.
  • Bonuses may not be transferred, sold, or traded with other members.
  • HokiBet reserves the right to void bonuses and reclaim any winnings obtained through bonus abuse, without prior notice.

5.3 VIP Rewards Programme

VIP Programme hokibet is designed to reward loyal members. Reward points are accumulated through qualifying betting activity and may be redeemed in accordance with the stipulated schedule. HokiBet reserves the right to modify, suspend, or terminate the VIP programme at any time with reasonable notice to members.

6

General Betting Rules

HokiBet offers Sports Betting covering football (Malaysia Super League, EPL, La Liga, and more), BWF badminton, e-sports (Mobile Legends, Dota 2, Valorant), tennis, NBA basketball, and much more. The following rules apply to all bet types:

6.1 Bet Confirmation

  • Bets that have been confirmed and accepted by the system hokibet is final and cannot be reversed by the user.
  • In the event that displayed odds are clearly inaccurate due to a technical error, hokibet reserves the right to void the relevant bet and return the funds to your account.
  • All displayed odds are subject to change until the bet is confirmed by the system.

6.2 Bet Settlement

  • Betting outcomes are determined based on official results declared by the relevant governing body of the event (e.g. BWF for badminton, FIFA for football).
  • If an event is postponed and resumes within 48 hours, bets will be settled based on the final result. If the resumption exceeds 48 hours, pre-match bets will be voided and stakes refunded.
  • For live in-play betting, all bets accepted before the conclusion of an event are valid unless a proven technical error has occurred.
Parlay / Accumulator Betting

If any leg of a parlay bet is voided, that leg will be treated as a single selection with odds of 1.00. The remaining unaffected legs of the parlay will continue to be processed as normal.

7

Prohibitions & Prohibited Conduct

Platform Usage hokibet is subject to strict restrictions against conduct that may compromise the integrity of the platform or harm other users. The following actions are strictly prohibited:

  • Fraud and manipulation: Any attempt to defraud, manipulate, or exploit technical vulnerabilities within the hokibet system.
  • Money laundering: Using the hokibet platform to process illegally obtained funds or for money laundering purposes.
  • Collusion: Colluding with other players to gain an unfair advantage in table games or casino games.
  • Multiple accounts: Registering more than one account in order to obtain additional bonuses or circumvent betting limits.
  • Use of bots or automated software: Using any software, algorithm, or bot to automate betting or interfere with platform operations.
  • Bonus abuse: Registering with false information or using illegitimate methods to claim bonuses repeatedly.
Consequences of Violations

Violation of any of the above prohibitions may result in: immediate account closure, freezing and forfeiture of all funds in the account, reporting to the relevant authorities, and legal action where appropriate.

8

Account Closure & Suspension

HokiBet reserves the right to close, suspend, or restrict a user's account at any time for the following reasons:

  • Violation of any terms and conditions set out in this document.
  • False or inaccurate registration information.
  • Activity that is suspicious or potentially fraudulent.
  • Requests from authorised regulatory authorities.
  • Account inactivity exceeding 12 consecutive months.

8.1 Account Closure Upon User Request

You may close your account hokibet at any time by contacting our support team. Any remaining balance in the account will be processed for withdrawal within 5 working days, subject to the completion of all outstanding rollover requirements.

8.2 Self-Exclusion

For users who wish to practise responsible gaming, hokibet offers temporary self-exclusion options (1 month, 3 months, 6 months) or permanent exclusion. For more information, please refer to the Responsible Gaming ours.

9

Copyright & Intellectual Property

All content on the hokibet — including but not limited to text, images, graphics, logos, icons, audio, video, user interfaces, and software code — is the exclusive property of HokiBet or our relevant licensing authority.

  • You are not permitted to reproduce, copy, distribute, or use any hokibet content for commercial purposes without our prior written consent.
  • Brand logo and name hokibet is a registered trademark and may not be used without authorisation.
  • You are permitted to access and use the platform solely for personal, non-commercial purposes.
10

Disclaimer & Limitation of Liability

Platform hokibet is provided "as is" without any express or implied warranties. We do not guarantee that the platform will be free from interruptions, errors, or viruses at all times.

  • HokiBet is not liable for any losses arising from betting outcomes, whether due to technical limitations or circumstances beyond our control.
  • We are not liable for any indirect, incidental, or consequential losses that users may incur while using the platform.
  • Maximum liability hokibet to any user in any circumstance shall not exceed the total amount deposited by the user in the 30 days prior to the claim being made.
Gambling Risks

Gambling involves the risk of losing money. You should never gamble with money you cannot afford to lose. If gambling is affecting your life or the lives of those around you, please seek help through our Responsible Gaming page.

11

Amendments to Terms & Conditions

HokiBet reserves the right to amend, update, or replace these Terms & Conditions at any time at our absolute discretion. Any amendments will take effect upon publication on the platform hokibet.

We will endeavour to notify users of significant changes via in-platform notifications or an email to the registered address. However, it remains your responsibility to review this page periodically. Continued use of the platform following the publication of any amendments will be deemed acceptance of those changes.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the hokibet, please do not hesitate to contact our support team:

  • Email: support@hokibet.ws
  • Live Chat: Available 24/7 via the hokibet platform
  • Operating Hours: 24 hours a day, 7 days a week, 365 days a year
  • Supported Languages: Bahasa Malaysia and English

For enquiries related to responsible gaming, please refer to the Responsible Gaming us, or contact our dedicated team of trained specialists who are ready to assist you.

Why You Can Trust HokiBet

A platform built on honesty, security and respect for every Malaysian player

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Clear & Transparent Terms

No hidden terms at hokibet. Every term, bonus condition, and payment policy is written in plain language — so you know exactly what you are agreeing to before you play.

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Fair Dispute Resolution

All complaints and disputes at hokibet resolved in accordance with transparent and fair procedures. Decisions are made based on evidence and system records, not arbitrarily.

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Guaranteed & Timely Payouts

Your winnings are yours to keep. HokiBet is committed to processing all valid withdrawals within the promised timeframe — no delays without reasonable cause.

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Personal Data Protection

Your personal information is protected in accordance with the Privacy Policy hokibet and the Personal Data Protection Act 2010 (PDPA) of Malaysia. Your data is never sold or shared with third parties without your consent.

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Responsible Gaming

HokiBet is committed to player wellbeing. Betting controls, deposit limits, self-exclusion tools, and links to professional support are available to all members who need them.

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24/7 Customer Support in Bahasa Malaysia

Support team hokibet available to assist you 24 hours a day in Bahasa Malaysia. Any queries regarding terms or account operations can be resolved quickly via our live chat.

Register with HokiBet Today & Enjoy a Safe, Transparent Platform

Now that you're familiar with our terms and conditions, you're all set to enjoy the best online sports betting and casino experience in Malaysia with hokibet.

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